Subprocessors Policy
Last Updated: October 7, 2025
About IconSprint
IconSprint is a digital service operated and managed by Coffee Break Ideas LLC (“IconSprint”). For the purposes of this Policy, references to “IconSprint” shall pertain to the digital service provided by Coffee Break Ideas LLC. All matters related to IconSprint, including this Subprocessors Policy, are governed by the laws of the United States and the State of Wyoming.
Introduction
IconSprint engages certain subprocessors to assist in the provision of our services as outlined in the Master Subscription and Professional Services Agreement (MSA) or other applicable customer agreements. This policy provides information about the subprocessors we use and our process for engaging them.
Definition of Subprocessor
A subprocessor is a third-party data processor engaged by IconSprint. This includes entities within the IconSprint group that may have access to or process Customer Content containing personal information.
Due Diligence & Contractual Safeguards
IconSprint conducts due diligence on the security, privacy, and confidentiality practices of proposed subprocessors that may have access to or process Customer Content. We enter into Data Protection Agreements with each subprocessor.
This policy is not a binding agreement and does not confer any additional rights or remedies to Customers. It serves to illustrate IconSprint's engagement process for subprocessors and provides a list of third-party subprocessors and content delivery networks used by IconSprint as of the date of this policy.
Customers wishing to enter into our Data Processing Agreement (DPA) may email us at support@iconsprint.com.
Process to Engage New Subprocessors
IconSprint provides notice of updates to its list of subprocessors through this policy. We commit to regularly updating this list to keep Customers informed of the scope of subprocessing associated with our Services.
Categories of Subprocessors
1. Infrastructure and Hosting
These subprocessors provide cloud computing, data center hosting, asset storage, and workflow/job services.
Hetzner Online GmbH
- Purpose: Application hosting / compute
- Region / Entity Country: EU (Germany)
Amazon Web Services (AWS) - EC2
- Purpose: Application hosting / compute
- Region / Entity Country: EU (Sweden)
Upstash, Inc.
- Purpose: Managed Redis / caching
- Region / Entity Country: EU (Germany)
Trigger.dev
- Purpose: Background jobs / workflow orchestration
- Region / Entity Country: EU (Germany)
OpenAI
- Purpose: AI processing of reference images strictly to perform generation jobs (EU endpoint configured)
- Region / Entity Country: EU
Resend
- Purpose: Transactional email delivery
- Region / Entity Country: EU (Ireland)
2. Analytics and User Experience
These subprocessors help us understand user behavior and improve our services (no advertising).
PostHog Cloud EU
- Purpose: Product analytics (privacy-focused)
- Region / Entity Country: EU (Germany)
3. Payment Processing and Financial Services
Polar
- Purpose: Payment processing / billing for purchases or credits
- Region / Entity Country: US (international transfers with safeguards such as SCCs and/or DPF, per Polar's disclosures)
4. Marketing and Customer Relationship Management
These subprocessors assist with marketing automation, customer support, and relationship management.
None currently.
5. Development and Operations
These subprocessors support our development and operational processes (error monitoring, performance, reliability).
Sentry (EU)
- Purpose: Error monitoring / performance tracking
- Region / Entity Country: EU (Germany)
6. Advertising and Marketing
These subprocessors assist with advertising and marketing efforts.
None currently.
7. Affiliate and Rewards Programs
None currently.
8. Content Delivery Networks (CDNs)
IconSprint uses CDNs to enhance security and optimize content delivery.
AWS CloudFront
- Services Using CDN: Public asset delivery (e.g., icon previews/downloads) with S3 origin
- Description of CDN Services: Public website content and assets may be cached and transmitted via CloudFront edge locations to expedite delivery.
- CDN Location: Global
Updates and Notifications
We will update this policy periodically to reflect changes in our subprocessors. You are encouraged to check this page regularly for updates.
Contact Information
For any questions or concerns regarding this Subprocessors Policy, please contact us at support@iconsprint.com.
By using IconSprint's services, you acknowledge and agree to the use of these subprocessors as described in this policy. This policy is subject to change and will be updated as necessary to reflect our current practices.